Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which require the publishing of the rules and regulations, privacy policy, and Terms of Use for access to or usage of the domain name bharatapp.co (“Website”), including the related mobile applications published by us (together, the “Platform”).

The Platform is owned and operated by bharatapps, having its principal place of business at HSR Layout, Bengaluru, Karnataka 560102 (hereinafter referred to as the “Platform Owner”, “we”, “us”, “our”).

Your use of the Platform and our services and tools is governed by these terms and conditions (“Terms of Use”) as applicable to the Platform, including the applicable policies which are incorporated herein by way of reference. If you transact on the Platform, you shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, you shall be contracting with the Platform Owner, and these Terms of Use — including the policies — constitute your binding obligations with the Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, the “Services”). Any terms and conditions proposed by you which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use may be modified at any time. It is your responsibility to periodically review these Terms of Use to stay informed of updates.

For the purpose of these Terms of Use, wherever the context so requires, “you”, “your”, or “user” shall mean any natural or legal person who uses the Platform or has agreed to become a user of the Platform.

ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

1. Your account and the information you give us

To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform. You must keep your account credentials, and the phone number or one-time passwords used to sign in, confidential.

2. Licence to use our apps

Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use our apps on a device you own or control, for your personal, lawful use. This licence does not transfer any ownership to you.

3. Acceptable use

• You agree not to use the Platform or the Services for any purpose that is unlawful, illegal, or forbidden by these Terms of Use, or by Indian or local laws that might apply to you.
• You agree not to misuse, reverse-engineer, decompile, resell, rent, or redistribute the Services, or interfere with or disrupt their operation or security.
• You acknowledge that unauthorised use of the Platform or the Services may lead to action against you under these Terms of Use and/or applicable laws.

4. Purchases, subscriptions, and billing

You agree to pay the charges associated with availing the Services. Paid features and subscriptions are sold through Google Play Billing and/or our payment partners (Razorpay, Cashfree). Prices are shown to you before purchase. Subscriptions renew automatically for the stated billing period until you cancel, and you may cancel at any time from within the app or from your Google Play subscription settings; access continues until the end of the current billing period. We do not receive or store your full card or bank details — those are handled by the payment provider.

You understand that upon initiating a transaction for availing the Services, you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.

5. Refunds and cancellation

Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms part of these Terms of Use and states the applicable timelines.

6. Privacy

Our handling of your personal data is described in our Privacy Policy, and each app additionally publishes its own privacy policy linked from its page. These policies form part of these Terms of Use.

7. Intellectual property

The contents of the Platform and the Services are proprietary to us or are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents include, and are not limited to, the design, layout, look, graphics, text, audio, software, and branding of bharatapps and its apps.

8. Third-party links and services

You agree and acknowledge that the Website and the Services may contain links to third-party websites and may rely on third-party services. On accessing these links, you will be governed by the terms of use, privacy policy, and such other policies of those third parties. These links are provided for your convenience and to provide further information, and we do not control or endorse their content.

9. Disclaimer of warranties

Neither we nor any third party provides any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this Website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of our Services and the Platform is solely and entirely at your own risk and discretion, for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements.

10. Limitation of liability

In no event will the Platform Owner be liable for any indirect, consequential, incidental, special, or punitive damages, including without limitation damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data, or loss of other economic interests, whether in contract, negligence, tort, or otherwise, arising from the use of or inability to use the Services, however caused. Our aggregate liability, howsoever arising, shall not exceed the amount paid by you for using the Services giving rise to the cause of action, or Rupees One Hundred (₹100), whichever is less.

11. Indemnity

You shall indemnify and hold harmless the Platform Owner and its respective officers, agents, and employees from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms of Use, the Privacy Policy, and other policies, or your violation of any law, rules, or regulations, or the rights (including infringement of intellectual property rights) of a third party.

12. Force majeure

Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms of Use if performance is prevented or delayed by a force majeure event.

13. Suspension and termination

We may suspend or terminate your access to the Platform or the Services if you breach these Terms of Use or applicable law, or where required to protect our users or our systems. You may stop using the Services at any time by uninstalling our apps; cancelling a subscription is governed by the Refund & Cancellation Policy.

14. Changes to these Terms

These Terms of Use may be modified at any time without assigning any reason. The date at the top of this page reflects the latest revision. Continued use of the Platform or the Services after a change means you accept the revised Terms of Use.

15. Governing law and jurisdiction

These Terms of Use, and any dispute or claim relating to them or their enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka.

16. Grievance officer and contact

All concerns or communications relating to these Terms of Use must be communicated to us using the contact information below. In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, our grievance officer is bharatapps, reachable at support@bharatapp.co.

support@bharatapp.co · +91 99981 70243 · HSR Layout, Bengaluru, Karnataka 560102 · See our contact page.